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You Are Our Top Customer

Our top priority is customer service and our top customer is you, the loan officer. We employ an efficient, sales-focused loan process enabling you to concentrate on providing the best customer care for your clients. From the moment you join 1st Advantage Mortgage, we provide you with all the resources you’ll need for a smooth transition.

Access to Management

There are no closed doors here, bureaucratic red tape, nor a distant, unreachable call center processing your loan files. You’ll work directly with an in-house professional to ensure a smooth loan process and fast turnaround. Case in point: most times you’ll have your underwriting questions answered within two hours.

Loan File Flow

In order to provide you and your clients with a seamless mortgage process, our operations team works through the loan file, leaving you with more time to originate new loans.

Scenario Desk

Contact the scenario desk for guidance through the loan process. The desk is overseen by a veteran loan officer who can help find you solutions for difficult files, making sure you don’t lose any business along the way.

Dedicated Assistants

If you’re looking to free up even more time to focus on your business, we can set you up with a dedicated processor and loan officer assistant. Our loan officer assistants can help organize your loan files and structure deals.