Jeff Koch is a top loan officer at 1st Advantge Mortgage. He began his career in real estate after graduating from the University of Michigan in 1993. For several years Jeff served homeowners as a full-time Realtor. During that time, he saw firsthand how frustrating the financing process can be. He later developed a clear vision of excellence for the mortgage industry and made a transition into the professional loan officer he is today. Of course, working with people throughout all stages of the home buying process has helped Jeff better understand the needs of his customers and give them the attention they deserve.
The primacy of customer care is a point of great passion for Jeff. When asked why he explains, "Homebuyers have lots of questions and rightly so. The home financing process is extremely complicated, and it is the largest financial decision most people will ever make. Today's consumers want to make informed choices, and this is especially critical when considering a mortgage because of the far-reaching impact of such a decision. However, all too often customer questions are brushed aside or swept under the table. This is a tremendous disservice to the buyer and ultimately short-circuits the trust that is so important to a smooth transaction."
In contrast, Jeff's philosophy depends upon customer education. This is how he builds relationships for life. Again Jeff explains, "My goal is to provide the highest level of service in the industry, and my motto succinctly expresses that: 'Absolute Integrity and Unparalleled Service'."
Jeff Koch (NMLS: 221501) is an agent of Draper and Kramer Mortgage Corp. dba 1st Advantage Mortgage.